FAQ (Frequently Asked Questions)
How are your products made?
All of our products are Print On Demand (POD). This means that when you place an order, the order goes directly to the print fulfillment service, who then prints your purchases and ships them directly to you.
How does Print On Demand work?
A Print On Demand fulfillment service is a company that takes design specifications for a product and brings them to life. They maintain warehouses full of blank items, such as mugs, t-shirts, bags, and the machinery to print them.
When you place an order with Cheater Cheater Brand, the print provider is notified and gets to work. Once your order is made, they box your items and ship directly to you.
Why do you use print-on-demand services?
Sustainability! By printing only what we sell, we are able to keep overhead costs low and eliminate wasteful printing of products that don’t sell. We are also able to create a wide range of products from all the resources the fulfillment service provides.
How is the quality of Print On Demand?
Excellent! We order samples of all our designs to ensure that everything will look great. The printing techniques used by our fulfillment services are cutting edge technology, including sublimation printing on garments. Each individual product must pass three quality checks before it is packaged and shipped to you.
How fast is the process?
Generally pretty quick! Your purchase is sent automatically to the printer when you checkout. From there, the printer takes between 1 and 3 business days to make your items. They generally offer standard shipping, so it could take 2 to 5 days to receive from that point (for US customers, longer for international.) Your order confirmation should give you a general time frame.
If you haven’t received your order in two weeks, please let us know! That would be highly unusual. Do keep in mind that every shipping timeline becomes a little longer around the holidays.
What if I am unhappy with my order?
Please email us and let us know! We want you to be happy and will work with you to make that happen.
Have other questions? Please feel free to reach out to hello@cheatercheaterbrand.com or use the contact page.